Intake Manager, Complaints and Practice Investigations

Job description

Position summary Reporting to the director, complaints and practice investigations, and in accordance with College of Physicians and Surgeons of BC (CPSBC) policies and procedures, the intake manager works in collaboration with the department leadership team to provide oversight of the complaint intake process and appropriate dispute resolution (ADR) program. The intake manager will be responsible for providing leadership and guidance to the department intake team which includes complaint navig…

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