Bilingual Collection Specialist

Job description

About the Opportunity Manage and collect outstanding B2B accounts receivable balances. Contact customers by phone and email regarding overdue invoices and payments. Investigate and resolve billing discrepancies and account disputes. Negotiate payment arrangements and follow up on commitments. Maintain accurate collection notes and account records. Collaborate with Billing, Accounts Receivable and Customer Service teams. Monitor aging reports and prioritize collection activities. Communicate pro…

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