Communications Specialist

Job description

Job Description The Communications Specialist will focus on digital reputation & brand protection for a large QSR company. You will be required to work on-site 5 days a week in the Toronto office and perform the following duties: Monitor social media channels (Facebook, Instagram, X, Reddit, TikTok, Threads) for brand reputation issues, draft responses to guest complaints, manage escalations, and identify emerging risks. Partner closely with PR, Legal, Guest Services, Operations, and executive …

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