Call Center Agent

Job description

Job Description Your Responsibilities Be the voice of Transat by answering incoming calls from customers and travel agents (reservations, flight changes, etc.). Promote Transat products and services (e.g., seat selection, baggage, special services, insurance, and more). Assist customers with navigating our websites. Provide exceptional customer service with empathy, active listening, and professionalism. What We Provide A schedule based on operational needs, confirmed in advance and aligned wit…

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