Director Customer Experience and Partner Performance

Job description

Athos is one of Canada’s leading providers of funeral, cemetery, cremation, and memorial services. Our mission is to provide families with an exceptional experience, supported by digital solutions that improve how we work and serve our communities. Role Summary The Director, Customer Experience and Partner Performance plays a key role in improving the experience provided to families. This person manages the business relationship with and performance of the BPO partner, particularly for contact …

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