IT Analyst - Level 2 Application Support

Job description

The client is seeking an IT analyst focused on Level 2 application support: investigating issues escalated by Level 1 support, with the ability to diagnose problems using existing technical tools (APIs, SQL, Azure) without systematically escalating. The difference from a traditional support role is significant: the candidate must be able to read and interpret SQL queries, test API endpoints using Postman, and navigate an Azure cloud environment to isolate the root cause of an incident. Beyond s…

Full details and the application form are on the source listing. Listing provided via Adzuna; posting details belong to the employer.