Call Center Manager Jobs in Syracuse, NY

Syracuse, New York$61,425 USD/yearFull-time
Updated: March 2026Expert reviewed|Data sourced from BLS, Glassdoor, and industry reports

Call Center Manager Salary in Syracuse

Entry Level
$38,675
Median
$61,425
Senior Level
$88,953

Call Center Manager salaries in Syracuse are in line with national averages, offering competitive compensation for the region.

Purchasing power in Syracuse is comparable to the national average, with salaries appropriately scaled to local costs.

Required Skills

Team LeadershipPerformance MetricsQuality AssuranceSchedulingTraining

Call Center Manager Job Market in Syracuse

Syracuse, NY is a specialized market with unique career opportunities for Call Center Manager professionals. Though smaller than coastal metros, Syracuse offers focused opportunities and often better work-life balance. While Education leads the local economy, there's growing demand for Call Center Manager roles across various sectors. The market for Call Center Manager positions remains stable, with opportunities in both established companies and growing organizations.

Top Companies Hiring Call Center Managers in Syracuse

Local governmentRegional employersNational companies

Major employers hiring Call Center Managers in Syracuse include Local government, Regional employers, National companies. Many companies offer competitive benefits including comprehensive healthcare, and professional development opportunities.

Cost of Living for Call Center Managers in Syracuse

Living in Syracuse as a Call Center Manager means navigating a cost of living that's close to the national average. Average rent for a 1-bedroom apartment is approximately $1,800/month. Housing costs are manageable for Call Center Manager salaries in the area. Suburban apartments average $1,400/month, offering significant savings with slightly longer commutes.

91
Cost Index (100=avg)
$1.8K
Avg Rent/Month
Growing
Tech Hub
Tier 4
Market Size

Commuting as a Call Center Manager in Syracuse

Syracuse Limited public transit options; car recommended for most commutes. The average commute time is 25 minutes. Research employer-specific shuttle services. Consider living close to your workplace. Since transit options are limited, consider living close to your workplace or negotiating flexible hours to avoid peak traffic.

Best neighborhoods for Call Center Managers in Syracuse: Downtown (Central business district with tech companies); Tech Park/Campus (Suburban office park developments). Downtown is particularly popular among Call Center Manager professionals due to proximity to major employers and urban amenities.

Tax Considerations in New York

New York has relatively high state income taxes. A Call Center Manager earning $61,425 might pay approximately $4,914 in state income tax. However, New York's strong job market and quality of life often offset the higher tax burden.

Career Outlook for Call Center Managers

The job outlook for Call Center Managers in Syracuse is stable. While not experiencing rapid growth, the field maintains steady demand with consistent opportunities for qualified professionals. While the market is smaller, Syracuse offers opportunities for those seeking specialized roles or better work-life balance. In-demand skills include Team Leadership, Performance Metrics, Quality Assurance, Scheduling.

Relocating to Syracuse

Syracuse's affordable cost of living means your Call Center Manager salary will stretch further than in major coastal cities. Many professionals relocate here for better quality of life. New York has higher state income taxes. Factor this into salary negotiations, as gross salary comparisons can be misleading.

Frequently Asked Questions

What is the average Call Center Manager salary in Syracuse, NY?

The average Call Center Manager salary in Syracuse, NY is $61,425 per year. Entry-level Call Center Managers typically start around $38,675, while experienced professionals can earn $88,953 or more. The national average for Call Center Manager roles is $67,500.

How many Call Center Manager jobs are available in Syracuse?

Syracuse has a growing job market with steady opportunities for Call Center Manager professionals. Major employers hiring Call Center Managers include Local government, Regional employers, National companies. The Education and Healthcare sectors drive much of the demand in this market.

Is Syracuse a good city for Call Center Managers?

Syracuse is an solid choice for Call Center Managers. While not as large as coastal metros, it offers solid opportunities and often better work-life balance. The affordable cost of living means salaries go further than in more expensive markets. The city's education industry creates strong demand for customer service professionals.

What skills are most in-demand for Call Center Managers in Syracuse?

Top skills for Call Center Managers in Syracuse include Team Leadership, Performance Metrics, Quality Assurance, Scheduling, Training. Employers value both technical expertise and soft skills like communication and teamwork.

What is the cost of living for Call Center Managers in Syracuse?

Syracuse's cost of living is near the national average (91% of baseline). Average rent for a 1-bedroom apartment is approximately $1,800/month. Purchasing power in Syracuse is comparable to the national average, with salaries appropriately scaled to local costs.

How is the commute for Call Center Managers in Syracuse?

Syracuse Limited public transit options; car recommended for most commutes. The average commute is 25 minutes. Research employer-specific shuttle services.

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